Terms and Conditions

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

1- Registration and account:
a. You may not register with our marketplace if you are under 18 years of age (by using our marketplace or agreeing to these general terms and conditions, you warrant and represent to us that you are at least 18 years of age).
b. You may register for an account with our marketplace by completing and submitting the registration form on our marketplace.
c. You represent and warrant that all information provided in the registration form is complete and accurate.
d. We may suspend or cancel your account, and/or edit your account details, at any time in our sole discretion and without notice or explanation, providing that if we cancel any products or services you have paid for but not received, and you have not breached these general terms and conditions, we will refund you in respect of the same.
e. Tejarra will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Egypt.

2- Orders Delivery:
a. Delivery Costs: The costs of delivery will be as displayed to you on our Site.
b. Delivery Date: This information will be displayed to you on our Site.
c. Delivery Delays: if our supply of the product is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay.

3- Copyright:
a. All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either the website, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws.
b. The compilation of the content on the Site is the exclusive property and copyright of Tejarra and is protected by copyright, trademarks, patents or other intellectual property rights and laws.

4- Payments:
a. Multiple transactions may result in multiple postings to the cardholder’s monthly.
b. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
c. The cardholder must retain a copy of transaction records and Merchant policies and rules.
d. We accept payments online using Visa and MasterCard credit/debit card in EGP.

5- Disputes:
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Egypt.